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Questions To Ask Your Auto Body Repair Shop

Second to home, cars are the next most valuable asset but sometimes, they get damaged or dinged. It is important to get your car repaired properly and quickly the moment there are such issues. With this, it ensures that you are getting the maximum life from your car and at the same time, enjoy a comfortable and smooth ride.

Say for example that your car needs repair, then here are the top 5 questions that you must ask to your prospective auto body shop.

Question number 1. How long you’ve been in the business – though the years in operation that the business has don’t ensure that the shop is honest and reputable, it can still give you insights of their honesty and professionalism. You can even take a look over the internet to read reviews to have a better picture of how long they’ve been around and to what other customers think about them.
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Question number 2. Are you specializing in a certain make – now most of the time, auto body shops are working on all models and makes. On the other hand, there are shops that are only specializing in specific makes. With this being said, it may be ideal if you can find a shop that is specializing in the type of car you own.
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Question number 3. Do you work with my insurance provider – not just repairs need you to file claims, it is still great to know if the auto body shop is fine working with your insurance provider. It’s still useful information for doing repairs in the future even if you’re not claiming these repairs.

Question number 4. Are you offering courtesy ride – say for example that your car will be in the shop for several days, then you might want to inquire about a loaner car. If you can’t have one from your insurance, then this may be a needed convenience. On the other hand, if there’s no need for you to have a courtesy car, then you might need a ride back. There are a lot of shops that are centered on customer satisfaction and might offer this service to meet their goal.

Question number 5. Do you make use of factory quality parts – inquiring about the kind of parts that they’re using is very helpful. This might be written on the estimate but, you must also make inquiries about it so it is clear and no misunderstandings.

If you are going to ask these 5 questions prior to working with any auto body repair shop, then you are likely to have a wonderful experience and get it in its pre-accident condition.